Hexagon Infosoft

Retail & Commerce

Unify every channel into one commerce experience

We engineer storefronts, inventory, and customer data into one connected commerce platform with AI personalization and demand forecasting that grow revenue and margin.

Industry challenges

What fragments the modern retail experience

Shoppers move fluidly across channels and expect one brand. Most retailers run channels, inventory, and data on systems that were never designed to connect.

69%

of shoppers abandon carts when experiences are inconsistent, out of stock, or disconnected across channels.

Disjointed channels

Online, in-store, and marketplace run on separate systems with separate rules.

Inventory blind spots

No single view of stock leads to overselling, stockouts, and lost sales.

Generic experiences

Without unified customer data, every shopper sees the same undifferentiated offers.

Legacy commerce platforms

Monolithic systems are slow to change and expensive to scale for peak.

Manual merchandising

Pricing, promotions, and assortment still run on spreadsheets and guesswork.

Siloed customer data

Marketing, sales, and service each hold a fragment of the customer.

Business outcomes

Measurable results across the commerce funnel

Our connected commerce platforms move the metrics that matter from conversion to margin and customer lifetime value.

+22%

Revenue lift

across channels

2.4x

Conversion rate

with personalization

-35%

Stockouts

via unified inventory

99.9%

Peak availability

holiday-ready

+29%

Customer lifetime value

through loyalty

Solutions

Everything the shopper touches engineered as one journey

From discovery to loyalty, we build the connected commerce platforms that carry your brand across every channel.

Digital Commerce

Sell everywhere

  • Headless Commerce
  • E-Commerce Platforms
  • Marketplace Integration
  • Mobile Commerce

Unified Inventory

One source of truth

  • Inventory Management
  • Order Management
  • Fulfillment
  • Store Operations

Customer Experience

Loyalty by design

  • Customer Portals
  • Loyalty Programs
  • Personalization
  • Omnichannel CX

AI for Retail

Intelligent commerce

  • Product Recommendations
  • Demand Forecasting
  • Dynamic Pricing
  • Customer Insights

Featured Platform

Meet HexaCommerce

Unified Commerce Platform

A headless commerce platform that connects storefronts, inventory, and customer data on a single model so every channel sells as one brand.

  • One inventory and customer view across all channels
  • AI personalization that lifts conversion and basket size
  • Composable, API-first architecture built for peak scale
Explore more
HexaCommerce Console

Orders today

12,908

Conversion

4.9%

AOV

$86

Blended channel revenue

+22%
Storefront Synced
Inventory & Orders Synced
Personalization AI Synced

Headless Storefront

Fast, flexible storefronts across web, mobile, and marketplace.

Unified Inventory

One real-time view of stock across every location.

Promotions Engine

Dynamic pricing and offers across all channels.

AI Shopping Assistant

Guided discovery that converts browsers to buyers.

Connected ecosystem

The connected commerce ecosystem

Every layer connects into one governed platform from the shopper to the executive dashboard.

01

Shopper

Shopper
02

Experience layer

Web Store
Mobile App
In-Store
03

Commerce layer

Commerce Engine
04

Operations layer

Inventory & Orders
Payments
05

Fulfillment layer

Fulfillment & Logistics
06

Intelligence layer

CRM
Analytics
AI Personalization
07

Leadership layer

Executive Dashboard
Journey

The shopper journey, connected end to end

One platform supports the shopper from first discovery to lifelong loyalty.

1

Discover

Find products anywhere.

2

Browse

Personalized storefronts.

3

Add to cart

Seamless across channels.

4

Checkout

Fast, flexible payments.

5

Fulfill

Ship, pickup, or deliver.

6

Deliver

Tracked, on-time orders.

7

Loyalty

Rewarded repeat buying.

Technology ecosystem

A modern stack, chosen for commerce outcomes

We are platform-agnostic and assemble the right technologies for storefronts, operations, and intelligence.

Commerce

The selling engine

  • Shopify
  • commercetools
  • Medusa
  • BigCommerce

Frontend

The experience layer

  • React
  • Next.js
  • Flutter
  • PWA

CMS & PIM

Content & catalog

  • Contentful
  • Sanity
  • Akeneo PIM
  • Headless CMS

Payments

Global checkout

  • Stripe
  • Adyen
  • PayPal
  • Klarna

CRM & Marketing

Grow relationships

  • Salesforce
  • HubSpot
  • Klaviyo
  • Segment

AI

Intelligent commerce

  • Recommendations
  • Demand Forecasting
  • Dynamic Pricing
  • Customer Insights
Why Hexagon Infosoft

Why retailers choose Hexagon Infosoft

We combine commerce domain expertise with connected engineering and AI to build platforms that shoppers love and retailers scale.

Commerce Expertise

Deep experience across retail, D2C, and marketplaces.

Unified Commerce

One ecosystem across channels, inventory, and customers.

AI-Powered Personalization

Experiences that lift conversion and loyalty.

Scalable Platforms

Composable systems built for peak-season scale.

FAQ

Answers for decision-makers

Yes. We build a single commerce platform with one inventory and customer model, so online, mobile, marketplace, and in-store operate as one brand with consistent pricing, stock, and experience.

Have questions about our industry practices? Ask us at hello@hexagoninfosoft.com

Grow revenue with connected, intelligent commerce

Start with a commerce strategy session. We will map your channels and data and design a unified path to growth.