Automation

Enterprise Business Process Automation Services

Eliminate manual, repetitive work with intelligent automation, RPA, and workflow orchestration that cuts cost, removes errors, and scales your operations.

  • RPA & IPA
  • Workflow orchestration
  • AI-powered
  • Straight-through processing
01
Capture
02
Validate
03
Enrich
04
Decide
05
Execute
06
Notify
80%
Less manual effort
90%
Fewer process errors
80%

Less manual effort

90%

Fewer process errors

3x

Faster cycle times

6 mo

Typical payback

Trusted by ambitious enterprises worldwide

  • Defence Partner
  • Defence Partner
  • Reliance Jio
  • Adani Group
  • ONGC
  • Vi (Vodafone Idea)
  • Tata
  • BSNL
  • Ericsson
  • Pelicans
  • Smartfish
  • Zydus Lifesciences
  • Cireson
  • JadeBlue
  • Charleston Wrap
  • CCCL
  • 1st Bank Card
  • Innovexxia
  • Accrels
  • Willow Bay
  • Cremedor
  • Zenith Marketing
  • Choisse
  • Yaiago

Business challenges

Manual work is quietly draining the business

Repetitive tasks, disconnected systems, and human error slow teams and inflate cost.

Repetitive manual work

Skilled staff stuck on rote tasks.

Costly human error

Rework and exceptions pile up.

Slow cycle times

Approvals and hand-offs create delays.

Poor visibility

No clear view of process performance.

Business outcomes

Automation that pays for itself

We target the highest-ROI processes first and prove value fast.

80%

Effort removed

Bots handle high-volume, rule-based work.

90%

Fewer errors

Consistent, rules-driven execution.

3x

Faster processing

Straight-through, no waiting.

6 mo

Payback

Fast, measurable return on investment.

Why Hexagon Infosoft

An outcome-driven automation partner

We combine process expertise, RPA, and AI to automate end to end not just isolated tasks.

Process-first

We optimize before we automate.

Intelligent by design

AI handles judgment and unstructured data.

Enterprise-grade

Governed, auditable, and secure bots.

Value-focused

Prioritized by ROI, measured by outcomes.

Automation services

End-to-end business automation

From discovery to scaled, managed automation programs.

Process Discovery

Find and prioritize automation opportunities.

RPA Development

Bots for high-volume, rule-based tasks.

Intelligent Automation

AI + RPA for judgment and unstructured data.

Workflow Orchestration

Coordinate people, systems, and bots.

Document Automation

Extract and process documents with AI.

Approval Workflows

Automate reviews and sign-offs.

System Integration

Connect legacy and modern systems.

Automation CoE

Stand up a center of excellence.

Bot Monitoring

Observe, manage, and heal bots.

Managed Automation

We run and scale your automation estate.

Straight-through processing

From request to resolution with no human hand-offs

We orchestrate people, systems, and bots into seamless flows so routine transactions complete automatically end to end.

  • No-touch execution
    Routine cases complete automatically.
  • Exception handling
    Humans handle only true edge cases.
  • Full audit trail
    Every step logged and traceable.
1Capture
2Validate
3Enrich
4Decide

Intelligent automation

Automate work that needs judgment

By combining AI with RPA, we automate processes involving unstructured data and decisions not just simple rules.

  • Understands documents
    Extracts data from any format.
  • Makes decisions
    AI models route and approve.
  • Learns over time
    Accuracy improves with feedback.
1Document AI
2NLP Classification
3Decision Models
4Predictive Routing

Governance & control

Scale automation without losing control

Enterprise governance keeps a growing bot estate secure, compliant, and reliable.

  • Centralized control
    One view of every bot and workflow.
  • Secure credentials
    Vaulted secrets and least privilege.
  • Compliance built in
    Audit trails and policy enforcement.
  • Resilient bots
    Monitoring and self-healing.
1Centralized control
2Secure credentials
3Compliance built in
4Resilient bots

Enterprise reference architecture

A reference architecture for intelligent automation

From inputs across channels to orchestrated, governed execution.

Input layer

Where work arrives.

EmailDocumentsSystemsAPIs

Intelligence layer

Understand and decide.

Document AINLPDecision Models

Orchestration layer

Coordinate the flow.

Workflow EngineBusiness RulesHuman-in-the-loop

Execution layer

Do the work.

RPA BotsAPI ActionsIntegrations

Governance layer

Control and observe.

MonitoringAudit & Compliance

Technology stack

A best-in-class automation toolchain

Leading platforms across RPA, orchestration, and AI.

RPA Platforms

UiPathAutomation AnywherePower AutomateBlue Prism

Orchestration

CamundaTemporaln8nAzure Logic Apps

Document AI

Azure Document IntelligenceGoogle Document AIABBYY

AI & ML

OpenAIAzure OpenAIHugging Face

Integration

REST / SOAP APIsKafkaMuleSoftWebhooks

Monitoring

GrafanaBot dashboardsAlerting

Industries

Automation across sectors

High-impact automation tuned to each industry.

Delivery process

From discovery to scaled automation

A proven path that de-risks automation and proves ROI early.

01

Discover

Map processes and prioritize by ROI.

02

Design

Redesign and optimize the target flow.

03

Build

Develop bots, workflows, and integrations.

04

Deploy

Roll out with monitoring and controls.

05

Scale

Expand across the enterprise via a CoE.

Engagement models

Ways to work with us

Flexible commercial models that match your certainty, timeline, and in-house capacity with the same senior delivery standard across all of them.

Rapid PoC

De-risk innovation with a working prototype

Best for

Testing feasibility & validating business ideas

  • 4 to 6-weeks rapid prototype sprint
  • Production-quality core architecture
  • Clear ROI & feasibility report
  • Seamless transition to full build

Dedicated Team

A cross-functional squad, fully embedded

Best for

Long-term roadmaps & evolving scope

  • Product, design & engineering pod
  • Scales up or down monthly
  • Direct Slack & standup access
  • Predictable monthly investment

Fixed Scope

Defined outcomes, fixed timeline & budget

Best for

Well-specified projects & MVPs

  • Milestone-based delivery
  • Fixed price & schedule
  • Clear acceptance criteria
  • Ideal for board-approved budgets

Staff Augmentation

Vetted specialists into your team

Best for

Filling capability or capacity gaps

  • Hand-picked senior engineers
  • Onboard in days, not months
  • You retain delivery ownership
  • Full IP & security compliance

Testimonials

Trusted by operations leaders

What COOs and process owners say about our work.

Outcome is WOW
“

“API integration work and the outcome is WOW , A job well done for a complex project. Anyone can allot work to hexagon , Hi5 Guys !!”

JI

Jim

Web Customisation
Stunning Performance
“

“Another stunning performance by hexagon , Great worker and I would love to hire hexagon again and again young workaholics, Cheers Mates !!”

DE

Dean E

Web Customisation
Fixed in 1 Hour
“

“Fantastic service – was very patient with us whilst we explained our log-in procedures and then dutifully fixed up the issues we were having with Magento. After just an hour our store was back on line, and loading much quicker than it was before. Great communication throughout.”

DE

David E,

Web Customisation

FAQ

Automation questions, answered

Common questions from operations and IT leaders.

RPA automates rule-based, repetitive tasks. Intelligent automation adds AI document understanding, NLP, and decision models to handle unstructured data and judgment.

Have a question that isn't answered here? Ask our team at hello@hexagoninfosoft.com

Free your team from manual work

Book an automation assessment and we will identify your highest-ROI processes and build a prioritized automation roadmap.