WaHexa: Scaling Omnichannel Marketing, Voice AI, and Conversational CRM
Unified WhatsApp Business, trainable AI chatbots, real-time WebRTC voice agents, and visual workflow automation.
- Channels
- WhatsApp, Meta, Telegram
- Voice AI
- Real-Time WebRTC
- Architecture
- Next.js & Node.js Gateway
- Deployment
- Multi-Tenant Cloud
Engineering & Architecture Overview
A unified customer communication platform that brings together WhatsApp Business messaging, trainable AI chatbots, conversational voice agents, and visual workflow automation into a single operational workspace. Features triple-option WhatsApp onboarding (Meta Embedded Signup, Cloud API, and QR pairing), multi-source AI training from website URLs and PDFs, WebRTC-powered voice calling, interactive appointment scheduling with Google Calendar sync, and multi-tenant team management.
Core Technology Stack
Inside the Build & Platform Capabilities
- Triple-option WhatsApp onboarding supporting 1-click Meta Embedded Signup, manual Cloud API credentials, and QR-based device pairing
- Trainable AI chatbot engine supporting knowledge ingestion from website URLs, documents, text, and custom Q&A pairs with guardrails
- Interactive WhatsApp appointment booking system featuring dynamic slot generation, Google Calendar sync, and automated reminders
- Real-time WebRTC voice gateway enabling automated AI voice agents to conduct spoken conversations directly over WhatsApp
- Visual drag-and-drop workflow builder with modular nodes for keyword triggers, conditional branching, delays, and webhooks
- Shared team inbox with real-time socket updates, typing indicators, conversation tags, and agent assignment rules
Interface & Mobile Workflows
Visual interface walkthrough and production views engineered for WaHexa: Scaling Omnichannel Marketing, Voice AI, and Conversational CRM.
Analytics Dashboard & Unified Marketing Suite
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