Hexagon Infosoft

HexaGov

Digital Government That Serves Citizens

HexaGov is a secure, accessible platform for digital public services — streamlining case management, citizen engagement, and agency workflows while meeting the strictest compliance standards.

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Data flow

  1. 1Citizen Access
  2. 2HexaGov Platform
  3. 3Case & Workflow
  4. 4AI Assistance
  5. 5Compliance & Audit
  6. 6Service Outcomes
The challenge

Citizens expect government to work like the web

Paper processes, siloed agencies, and legacy systems make public services slow and frustrating. HexaGov modernizes service delivery securely.

3x

longer to complete government services digitally versus private-sector benchmarks, eroding public trust.

Paper Processes

Forms and approvals still rely on paper and in-person visits.

Agency Silos

Citizens repeat information across disconnected departments.

Slow Services

Manual case handling causes long waits and backlogs.

Accessibility Gaps

Legacy systems fail accessibility and language needs.

Security Risk

Sensitive citizen data must be protected against threats.

Compliance Load

Records, transparency, and audit requirements are heavy.

Business outcomes

Faster services, engaged citizens, full compliance

HexaGov delivers measurable improvements in public service.

70%

Faster Services

Digital-first processing

50%

Less Admin

Automated workflows

3x

More Adoption

Accessible experiences

90%

Self-Service

Citizen resolution

100%

Audit-Ready

Compliant records

Capabilities

A complete digital government platform

Everything agencies need to deliver secure, accessible public services.

Citizen Portal

Self-service

  • Online services
  • Applications
  • Status tracking
  • Payments

Case Management

End to end

  • Intake
  • Routing & SLAs
  • Approvals
  • Records

AI Assistance

HexaAI

  • Virtual assistant
  • Document processing
  • Translation
  • Summaries

Accessibility

Inclusive

  • WCAG 2.1 AA
  • Multi-language
  • Mobile-first
  • Plain language

Engagement

Participation

  • Notifications
  • Feedback
  • Consultations
  • Open data

Analytics

Insight

  • Service metrics
  • Backlog views
  • Equity analysis
  • Reporting
Architecture

Secure service delivery from access to outcome

HexaGov connects citizens, cases, and agencies on a secure, compliant core.

01

Access

Citizens
Agencies
02

Platform

HexaGov Core
03

Intelligence

Gov AI
Analytics
04

Services

Case Mgmt
Records
05

Data

Secure Store
06

Outcome

Public Trust
How it works

Modernize public services with confidence

A secure, compliant path to digital government.

  1. 1

    Discover

    Map services, agencies, and compliance needs.

  2. 2

    Design

    Model citizen journeys and case workflows.

  3. 3

    Integrate

    Connect identity, payments, and legacy systems.

  4. 4

    Secure

    Configure security, accessibility, and audit controls.

  5. 5

    Launch

    Roll out digital services to citizens and staff.

  6. 6

    Improve

    Use analytics to raise service quality and equity.

AI-powered government

HexaGov + HexaAI make services accessible

Embedded HexaAI guides citizens, processes documents, and translates content so public services are faster and available to everyone.

  • Virtual assistant
  • Document automation
  • Translation
  • Case triage

Citizen Assistant

Answers questions and guides applications 24/7 in any language.

Document Processing

Extracts and validates data from submitted forms and evidence.

Real-Time Translation

Makes every service available across languages instantly.

Case Triage

Classifies and routes cases to the right team automatically.

Proactive Updates

Keeps citizens informed on status without manual effort.

Equity Insights

Analyzes service data to identify and close access gaps.

Industry use cases

Serving every level of government

HexaGov adapts to agencies across the public sector.

Challenge

Large-scale services span many legacy systems.

Solution

A unified, compliant platform modernizes service delivery.

Outcome

Faster services and lower operating cost.

Enterprise integrations

Connects to government systems

Identity, payments, and legacy systems via open standards.

Identity

Secure access

Login.govID.meSAMLOAuth

Records

Systems

Legacy DBsERPGISDocument mgmt

Payments

Gov pay

Pay.govCard & ACHTreasuryReconciliation

Platform

Extend

REST APIsWebhooksOpen dataSSO
Deployment models

Deploy on government-grade infrastructure

Compliant hosting that meets public-sector security mandates.

Gov Cloud

FedRAMP-ready

Managed hosting on government cloud with authorizations.

Ideal for: Agencies wanting compliant, fast rollout.
Popular

Private Cloud

Your tenant

Dedicated environment with full data sovereignty.

Ideal for: Agencies with strict residency needs.

On-Premises

Self-hosted

Run within government data centers for full control.

Ideal for: Classified or air-gapped environments.
Security & compliance

Government-grade security and accessibility

HexaGov meets the strictest public-sector security and accessibility standards.

Data Sovereignty

Encryption, residency controls, and strict data protection.

FedRAMP & CJIS

Built to government authorization and security frameworks.

Section 508 & WCAG

Accessible to all citizens with multi-language support.

Transparency & Audit

Complete records and audit trails for accountability.

CUSTOMER SUCCESS

Outcomes we've delivered

Agencies use HexaGov to deliver faster, fairer public services.

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FAQ

Answers for decision-makers

Yes. It is built to FedRAMP, CJIS, Section 508, and WCAG 2.1 AA with strong data sovereignty controls.

Have questions about our enterprise platforms? Ask us at hello@hexagoninfosoft.com

Ready to modernize public services?

See how HexaGov delivers faster, accessible, and compliant digital government.