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Terms Of Services

Limitation of Liability

Under no circumstances will Hexagon Infosoft Solutions Pvt. Ltd. be liable for any losses or damages whatsoever, whether in contract or otherwise, from the use of the materials on the website. Hexagon Infosoft will not be liable for any loss be it indirect, incidental, or consequential damages.

Hexagon Infosoft includes all its subsidiaries, branches, divisions, successors, parent companies and their employees, partners, agents, and representatives as well as any third-party providers or sources of material. While Hexagon Infosoft takes all the necessary precautions to safeguard the content documents, it will not be held liable for the loss of documents due to power failure, computer viruses, hardware/software failure, natural disasters, or any other unforeseen matters beyond our control. You as the client will be responsible for creating archival copies of your documents. In no event will Hexagon Infosoft be responsible for any loss, corruption, or alteration of documents.

Hexagon Infosoft is only responsible for developing website and mobile applications as per our service definitions. All views and thoughts expressed in the website are solely of the companies and individuals using the service.

Governing Law

These terms and conditions are regulated by and to be rendered in accordance with the Indian law. Any disputes shall be subject to the exclusive jurisdiction of Mumbai courts.

Replacement and Cancellation Policy

Our policy for replacement and cancellation of a project is very simple. This policy will help to minimize the chances of cancellations. The replacement and the cancellation policy are explained below:

Replacement Policy

  • We replace the content on the website after acceptance from the client but we do not rework on the interface and coding once the website is approved.
  • The content can only be replaced if a completely wrong content is being sent for implementing.

Cancellation Policy

  • Cancellation must be made by emailing us at ________
  • Cancellation after 20% of work done will be compensated for the loses.
  • The cancellation fee will be calculated based on amount of work done on the project.
Assignment Status Cancellation Fee %
Work not started 0%
Assignment allocated to the designer and initial process started 25%
25% of project is completed 50%
50% of project is completed 75%
Project is completed 100%


Refund after Cancellation

  • Cancellation fees will be deducted from the refund amount.
  • Refund is not possible if any one of the following conditions are met:
    • If the full payment is not done at once
    • Cancellation is after 10 days of placing the order
    • If local invoice with VAT has already been issued
  • In such cases, this amount will be adjusted against future orders.


It is understood that once you have accepted our shared quotation over e-mail, it is a formal order. You are then liable to make the payment for the order even if you disagree with the pricing at a later stage.

E-mail Address

By sharing your e-mail details with us, you give us the permission to send you regular updates about our services. If you wish to not receive any updates, you can ask us specifically not to send e-mails to you.

Delivery of Files

We always deliver the projects within the deadline promised to you. In case you do not receive your application, please contact us immediately.

Your Intellectual Property Rights

Hexagon Infosoft solutions do not make any claim on work submitted to us for development. You declare that you have obtained all necessary third party rights, including copyrights, business licence, etc. You agree to not use the services for infringing, threatening, harassing or sexually exploiting content.

Notification of Changes

Hexagon Infosoft solutions reserves the right to modify these Terms of Service at any time with or without notifying you. The changes will only affect your use of the services from the effective date of the change unless we clearly express otherwise.


This website is owned and operated by Hexagon Infosoft and is protected by copyright and other intellectual property laws. You will not copy, reproduce, transmit or distribute in any way, any material from this site, including code and software. You will not download material from this site for your personal, non-commercial use.


We protect your personal information after you transmit your information to our site. While we strive to protect your personal information, we cannot provide warranty or security of any information you transmit to us via the internet.


Invoices are created by Hexagon Infosoft solutions upon completion of the project but before publishing the live website. Invoices are sent via email; however, the Client may choose to receive hard copy invoices. Accounts that remain unpaid after thirty (30) days from the delivery of the project will be served a service charge which should be paid with the actual amount.

Additional Expenses

Client agrees to pay additionally for expenses incurred for the completion of the work. Some of the examples are purchase of images, special fonts, plugins etc.

Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.
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